LEGAL / SERVICE TERMS
Terms of service
The operating terms for previews, paid audits, pilots, and connected editions across the six-product portfolio.
Published pre-release terms — contracting entity, address, governing law, currency, tax treatment, liability cap, and notice contact require legal approval before accepting payment.
Agreement and eligibility
These terms apply when an authorized representative uses the website, a preview, a paid audit, a pilot, or a connected product. Marketplace-specific terms may also apply; the order form controls for an expressly conflicting commercial term.
You must be legally able to contract, provide accurate account information, and have authority to connect each workspace, store, tenant, or dataset supplied to the service.
What the service does
- Produces operational diagnostics, readiness assessments, evidence trails, and draft recommendations from supplied or authorized platform data.
- First releases are read-only or assisted-action tools. Any future write action must be clearly identified and confirmed under its own permission and approval flow.
- Preview results are demonstrations based on sample or user-edited data and are not a promise that a platform connection, marketplace approval, or paid feature is available.
Customer responsibilities
- Use the service lawfully, maintain account security, obtain required notices and consents, and limit access to authorized users.
- Review every finding before acting. Do not treat output as legal, medical, regulatory, accounting, security, procurement, payment, or inventory advice.
- Do not probe, overload, reverse engineer, resell, or use the service to introduce malicious content or violate third-party platform rules.
Fees, pilots, and cancellation
Pricing shown on product pages is a commercial hypothesis until confirmed in an order form or marketplace checkout. Paid audits and pilots begin only after scope, price, tax, deliverables, retention, and refund terms are agreed in writing.
Subscription cancellation stops future renewal subject to marketplace timing. Unless an order form says otherwise, completed audit work and consumed setup services are non-refundable where permitted by law.
Ownership and customer data
Customers retain ownership of customer data. The publisher receives a limited right to process it to provide, secure, support, and improve the contracted service. The publisher owns the software, rule system, documentation, and aggregated insights that do not identify a customer or person.
Feedback may be used without restriction provided it does not expose confidential customer data. Confidential information must be protected with reasonable care and used only for the service relationship.
Third parties, disclaimers, and liability
monday.com, Wix, Microsoft, Shopify, WooCommerce, WordPress, payment providers, and registries are independent services. Their availability, APIs, data, approvals, and policy changes are outside the publisher’s control.
The service is provided on an “as available” basis to the extent permitted by law. It does not guarantee detection of every issue, uninterrupted operation, regulatory compliance, successful filing, stock availability, access continuity, or payment recovery.
Production terms must include a legally reviewed limitation of liability, exclusions, indemnity, dispute process, governing law, and consumer-law savings clause. Those terms are intentionally not invented in this draft.